Scam Calls

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We have received reports from people who say they have received phone calls  claiming to be from us regarding energy meters or charging issues.

These are scam calls, and they don’t come from us.

We have also become aware of telephone numbers belonging to us being spoofed, so whilst it looks like the call came from us, for these types of calls, it did not.

These calls appear to be an attempt by scammers to illegally obtain people’s personal details. It has nothing to do with UK Energy Services – we are not an energy provider, and do not deal with energy meters or billing and would not call you out of the blue about any of our air conditioning services.

If you receive a call like this, from somebody claiming to be from UK Energy Services, please do not hand over any personal details or press a button to continue the call.
Instead, hang up and report the calls, including the number from which they’re calling, to Action Fraud. Action Fraud is the reporting centre for fraud and cybercrime in England, Wales and Northern Ireland. 

We have reported the issue to Action Fraud under reference NFRC211104843456